Privacy Policy

Last Updated: April 2026

1. Introduction

VehicleIntel ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and vehicle check services.

2. Information We Collect

A. Information You Provide

When you perform a search, we collect the Vehicle Registration Mark (VRM/number plate) inputted to fulfill the service. If you contact support or register for a Trade Account, we collect your email address and business details.

B. Automatically Collected Information

For security and performance, we automatically log your IP address. We use privacy-first, cookie-less analytics (Vercel Web Analytics) to understand website traffic sources without tracking your personal browser history.

3. How We Use Your Information

We use collected data solely for the following logistical purposes:

  • Fulfilling Service: Passing the inputted VRM to our trusted API partners (e.g., Vehicle Data Global) to retrieve the requested public and private vehicle ledgers.
  • Abuse Prevention: Using IP addresses exclusively for API rate-limiting to prevent automated bot scraping.
  • Service Analytics: Measuring generalized marketing performance.

4. Third-Party Data Processors

To provide comprehensive background checks (including police, write-off, and MOT records), the vehicle registration you search must be queried against third-party data providers. We do not sell, rent, or trade your personal email or IP data to ad networks.

If purchasing a Premium Check, financial transactions are securely processed via certified downstream payment gateways (e.g., Stripe) and we never store raw credit card numbers on our servers.

5. Data Retention

We cache vehicle reports to improve system performance. Personal communication (such as customer support emails) is retained only as long as necessary to resolve queries or maintain trade relationships.

6. Your Rights

If you are a resident of the UK or EEA, you have GDPR rights to request access, erasure, or correction of personal data we may hold (such as trade account details). Note that public vehicle data tied to a VRM is public record and generally exempt from standard personal erasure regarding historical MOT / Write-off ledgers.

7. Contact Us

For any privacy inquiries or to exercise your data rights, please contact our data team at: support@vehicleintel.co.uk.